To transfer files 25 MB or smaller >> use our Send a File feature.
To transfer files 25 MB or larger >> use our FTP feature described below.
FTP File Transfer to SprintPrint:
- Launch your FTP client software and enter the following information:
Please make sure that you are using the most updated version of your FTP client software.
Password: Please contact SprintPrint for a password
Make sure you use SFTP with the following settings:
- Port 21
- FTP with TLS/SSL (or “Use explicit FTP over TLS if available” in FileZilla)
- Passive Mode
- Once a connection is established, drag your file(s) into the “Files to SprintPrint” folder. Uploading will now begin.
- Please contact your SprintPrint representative when sending files via FTP to confirm job specifications and receipt of the files.
If you are using FileZilla, here are some instructions:
- Start FileZilla, then from the File menu, choose "Site Manager…"
- Click on the "New Site" button and type in a descriptive site name.
- In the "Host:" box, type in your domain name and specify "Port" as 21
- In the "Protocol:" drop-down, choose: "FTP - File Transfer Protocol"
- In the "Encryption:" drio-down, choose: "Use explicit FTP over TLS if available"
- In the "Logon Type" area, choose: Normal
- In the "User:" box, type in: Your FTP account username.
- In the “Password:“ box, type in: Your FTP password.
Note: You can find the Username and Password on the launch email which we sent.
- Click on the "Connect" button to connect through SFTP.
FTP Client Software
To upload files to SprintPrint's FTP server, you will first need to install FTP Client software. FTP Client software provides a user interface for uploading files using FTP. Free and inexpensive FTP Client software (FileZilla, Cyberduck, Fetch) is readily available. Windows 7 also has an FTP function build into Internet Explorer.
Preparing Files for FTP transfer
We recommend that you compress and encode your files using a compression application such as StuffIt Deluxe or WinZIP. Compressing your files makes transfer time faster, and encoding your files protects them from corruption during transfer. Set your encoding preferences in your compression program; a common encoding format is BinHex (.hqx).